Resolving conflict
  Communicating


Meetings and facilitating:
Interactive facilitating  

Aim: To help groups make decisions and achieve results

This results in:

  • Generating innovative ideas
  • Solving problems
  • Better decisions made faster
  • Commitment and involvement
How?
  • Skills practice
  • Simulations and video analysis
  • Interactive mini lectures
  • Group activities, discussion and feedback

The course focuses on:

  • The role of the facilitator
  • Brainstorming techniques
  • Problem analysis techniques
  • Decision making techniques
  • Energisers and ice breakers
  • Asking the right questions / making the right interventions
  • Leading the discussion
  • Active listening
  • Visualising and prioritising information
  • Summarising information and decisions
  • Verbal and non-verbal behaviour 

Length of course: 2 days

 

 

 



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