Resolving conflict
  Communicating


Meetings and facilitating: Effective meetings  

Aim: To achieve more in shorter and fewer meetings

This results in:

  • Reaching your objectives
  • Better decisions
  • More efficient use of time
  • Increased commitment and motivation
How?
  • Interactive mini lectures
  • Meeting skills practice
  • Video analysis
  • Group discussion and feedback

The course focuses on:

  • The importance of planning
  • How to write agendas that get results
  • Efficient chairing
  • Basic facilitation and conflict resolution techniques
  • Effective participation
  • Verbal and non-verbal communication
  • Active listening
  • How to deal with difficult people and lack of consensus
  • Minute taking

Length of course: 1.5 – 2 days

 

 

 



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