Managing talent: Managing performance
Aim: To support employee performance and potential systematically
Managing performance systematically results in:
- Clarity of business objectives
- Effective performance evaluation + assessment of development needs
- Structured potential evaluation to decrease risk for new assignments
- Evaluation based on behavioural criteria (company specific)
- Increased motivation/performance through constructive feedback and dialogue
- Systematic and consistent performance appraisal process (company-specific)
How?
- Practical exercises
- Role-plays + feedback
- Group discussions, mini lectures
- Exchange of best practices for developing talent
- Case studies, evaluation exercises
The course focuses on:
- The company's performance management system
- Communication: active listening, questioning
- Setting SMART objectives
- Making performance agreements work
- Using behavioural success criteria for consistent development
- Discussing performance in a dialogue
- Constructive feedback: reinforcing and redirecting feedback
- Developing people effectively throughout the year
- Dealing with low and unsatisfactory performance
- Evaluating potential and conducting developmental discussions
- Evaluating fairly and consistently, avoiding pitfalls
- Dealing with challenging situations
Length of course: 2 days |
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