Managing talent: Coaching
Aim: To develop your people for optimal performance
Effective coaching results in:
- Higher levels of performance and contribution to business results
- Clarity about your team members' individual development needs
- Open communication between manager and team members
- Empowered team members, able to find solutions themselves
- Increased motivation and retention
How?
- Pre-course questionnaire on coaching priorities
- Analysing your team members' needs
- Interactive exercises, group discussions, mini lectures
- Video examples
- Role-plays and video feedback (depending on number of participants)
- Coaching tool box
The course focuses on:
- Analysing what your team members need
- Coaching vs. teaching, training and delegating (brief overview of Situational Leadership)
- What makes coaching successful?
- Identifying your coaching strengths and flexibility
- Communication: active listening, empathising, questioning
- Giving and receiving feedback
- The power of questions: different types of coaching questions
- Structured discussions for coaching for performance and development
- Several coaching role-plays with individual feedback
- Adapting to your coachee's needs: learning style and general preferences
- Dealing with challenging coaching situations
- Coaching for career development – process and toolbox for self-discovery
Length of course: 2 days
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