Resolving conflict
  Communicating


Leading: Developing authentic leadership

Aim: to equip leaders with vision, confidence and clarity of message to motivate and influence others

This results in:

  • Improved credibility and trust
  • Communicating with conviction and understanding
  • Processes, products and services viewed from the customer perspective
  • Greater willingness of others to change
  • Motivated and pro-active followers
  • Greater contribution by the team
How?
  • Clarifying and articulating the outcomes of your vision
  • Applying a framework for convincing communication
  • Identifying sources of energy and passion
  • Building a compelling case including evidence and relative data
  • Using metaphor to convey depth of meaning
  • Balancing statistics, anecdotes and testimonial
  • Practice with structured feedback
  • Witnessing & learning from the compelling messages of other leaders

The course focuses on:

  • Being authentic whilst delivering difficult or complex messages
  • Employing your personal passion and beliefs when leading others
  • How to paint an attractive and meaningful picture of the future
  • Inspiring others and motivating them to develop innovative solutions
  • Connecting the responsibilities of followers with the bigger picture
  • Tactics for dealing with barriers and resistance
  • How to elicit questions and answer them convincingly

Length of course: 2 or 3 days, depending on requirements

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