Resolving conflict
  Communicating


Leading: Versatility for experienced managers

Aim: Adapting your leadership style to get the best out of your team

This results in:

  • Understanding yourself and others to increase your influence
  • Improved communication and co-operation between manager and team members
  • Greater contribution by team members
  • Effective leadership for team members according to their varying needs
  • Motivated and committed direct reports
How?
  • Pre-course questionnaire to support clear personal learning objectives
  • Applying a framework for understanding the needs of followers
  • Diagnosing current style with direct reports and its pros and cons
  • Planning how to discuss and agree what direct reports need from you
  • Profiling you and your team using DISC
  • Analysing the strengths and weaknesses of the team’s profile
  • Learning how to employ other leadership styles as needed
  • Planning to complement and mitigate for the team’s strengths and blind spots

The course focuses on:

  • Applying the concepts of Situational Leadership to each direct report and the team as a whole
  • Becoming adept at identifying what direct reports need from you
  • Getting the best from each team member, whatever their confidence or competence
  • Improving your versatility in working with colleagues of all personality types
  • Building confidence to negotiate and agree your role with your direct reports
  • Practising versatility with different personalities in real life case studies
  • Practical tips for communicating and building relationships with all types of people

Length of course: 2 or 3 days, depending on requirements

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