
Leading: People management skills for new managers
Aim: to get the best out of your direct reports: to create value for you, for them and for your organisation as a whole
This results in:
- Faster integration into your new management position
- Better understanding of how to get things done through other people
- Improved handling of the pressures of day-to-day management
- Getting the best out of your team
- Clarity, effectiveness and focus on priorities
How?
- Assessment of what your new role is, and is not
- Realistic exercises and role-plays
- Case studies
- Analysis of own communication and working style
- Personal action plan linking learning to own job situation
The course focuses on:
- Understanding clearly what your role as a manager is
- Setting appropriate SMART objectives for your team
- Recruiting high-potential staff
- Coaching and developing your team for optimal performance
- Giving and receiving feedback professionally
- Dealing with high and low performers
- Creating a balanced, yet diverse team
- Building trust, respect and accountability with your team
- Exploring your team’s information needs and most appropriate communication methods
- Running effective meetings
- Managing your time efficiently
Length of course: 3 days
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